Quality & Retention

A successful working environment requires a committed and well-trained work force that participates fully in quality improvement activities. In Vector, such participation is reinforced by recognition systems which emphasise the achievement of quality objectives.

Vector has on-going education and training programmes for all employees that support our drive for quality. Employees are encouraged to take more responsibility, communicate more effectively, act creatively, and innovate.

All Vector Employees play important roles in quality. To foster an environment where involvement, continuous improvement, and teamwork flourish, Vector managers are encouraged to:

• Treat all employees as valued team members
• Actively solicit ideas on problems and solutions from all staff
• Remove barriers as identified by employees
• Empower staff to make decisions and implement solutions
• Push decision making down to the lowest possible level
• Collaborate with the contract staff to develop a mission

Our business is nothing without our people. Therefore at Vector:

• We try to promote & recruit internally
• We aim to have highly motivated, goal orientated employees
• We aim to achieve a high level of expertise in our key areas of operation
• We set high standards for safety, health and quality
• We emphasise the importance of openness, consideration and good communication in achieving co-operation, job security and flexibility
• Our employees are accountable for, and are evaluated on, the basis of their results
• Provide active guidance and frequent feedback on performance that is fundamental in the development of employees
• Managers hold employee reviews with their staff at regular intervals in order to set objectives/goals, follow up and contribute to the personal development of staff members and indeed the business of the company